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If
you wish, we can
provide you with a fully itemised estimate before any work is carried
out and we'll always seek your approval before we do any additional
work on your vehicle.
Our technicians have the
necessary skills required to
complete the job on your car with as much professionalism as possible.
We
choose to fit parts of equivalent quality to those originally fitted by
the manufacturer of your vehicle. That is why we fit
Unipart
parts whenever we can.
We offer a
nationwide 12 months/12,000 mile parts and labour guarantee on all work,
involving the replacement of parts.
Our objective
is to always complete the work on your vehicle on time. If for whatever
reason, your car is not going to be ready as promised, we will make every
effort to contact you in good time.
At the end of
each job we will give you a report on what we have done and any work
identified in the course of the job, which need not be undertaken
immediately but may soon be required.
We will record
all the servicing completed on your vehicle in your service record book.
This may enhance the resale value of your vehicle by demonstrating, that
you have had it regularly maintained at a quality garage.
A
qualified member of staff will be available to answer quickly and
courteously any questions or problems you may have.
In the unlikely
event of us being unable to resolve a problem to your satisfaction, we
offer the free services of an independent arbitration service.
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